bdbje Privacy Policy — How We Protect Your Personal Data
At bdbje, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect from registered players in Bangladesh, how we use and store it, who we may share it with, and what rights you hold over your own information.
Our Core Data Protection Commitments
These six principles summarise how bdbje approaches player data. They are highlights only — the full, binding policy text follows below and all players are required to read it in its entirety.
Minimal Data Collection
bdbje collects only the personal data that is strictly necessary to operate your account, verify your identity, process transactions, and comply with our legal obligations. We do not collect data speculatively or sell your information to third-party advertisers.
256-Bit SSL Encryption
All data transmitted between your device and the bdbje platform is protected by industry-standard 256-bit SSL encryption. Sensitive information including payment details and identity documents is encrypted both in transit and at rest on our secure servers.
No Unauthorised Third-Party Sharing
bdbje does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Data may be shared with authorised service providers and regulatory bodies only where required to operate the platform or meet legal obligations.
Your Right to Access and Correct
You have the right to request a copy of the personal data bdbje holds about you at any time. If any information is inaccurate or outdated, you may request a correction. Requests are handled within thirty (30) days of receipt by our data team.
Right to Erasure
Subject to our legal retention obligations, you may request deletion of your personal data at any time by contacting our support team. Where deletion is not immediately possible due to regulatory requirements, we will restrict processing of your data until the retention period expires.
Breach Notification
In the unlikely event of a personal data breach that poses a risk to your rights, bdbje will notify affected players promptly via their registered email address and take immediate steps to contain the breach, assess its impact, and prevent recurrence.
This Privacy Policy ("Policy") describes how bdbje ("Platform", "We", "Us", "Our") collects, uses, stores, and protects the personal data of players and visitors who access the bdbje website at https://bdbje.onl ("Site"). By creating a bdbje account or continuing to use the Site, you confirm that you have read and understood this Policy. Please read it carefully alongside our Terms and Conditions. This Policy was last updated in January 2026.
01 Who We Are
bdbje is an online casino and sports betting platform operated for players in Bangladesh, accessible at https://bdbje.onl. For all matters relating to this Privacy Policy and the processing of your personal data, bdbje acts as the data controller. Our designated Data Protection contact can be reached at the email address listed in Section 13 of this Policy.
bdbje operates in the online gaming sector and is subject to anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations that affect how we collect and retain certain categories of personal data. Where applicable law requires us to collect, retain, or disclose your personal data, those obligations take precedence over the preferences you may express under this Policy.
02 Data We Collect
bdbje collects personal data in two ways: data you provide directly to us, and data we collect automatically when you use the Site. The categories of data we may hold about you are described below.
2.1 Data You Provide Directly
- Registration data: Full name, date of birth, email address, mobile number, and chosen username collected when you create a bdbje account.
- Identity verification documents: Copies of government-issued national identity cards, passports, utility bills, or bank statements submitted during the KYC process to verify your identity, age, and address.
- Payment information: Details of the payment methods you use to deposit and withdraw funds, including mobile wallet account numbers (bKash, Nagad, Rocket, Upay) and bank account details. Full payment credentials are processed by our payment partners; bdbje retains only a truncated reference sufficient to match transactions to your account.
- Communications data: The content of messages you send to our support team via email or live chat, including any attachments you submit as part of a complaint or enquiry.
- Responsible gaming data: Deposit limits, session time limits, self-exclusion preferences, and any other player-protection settings you configure in your account.
2.2 Data Collected Automatically
- Technical data: IP address, browser type and version, operating system, device type, screen resolution, and time zone settings collected when you visit the Site.
- Usage data: Pages visited, links clicked, games launched, session duration, betting and wagering history, deposit and withdrawal history, and bonus activity recorded during your sessions on the Site.
- Cookie data: Identifiers stored in cookies and similar tracking technologies as described in Section 5 of this Policy.
- Fraud prevention data: Device fingerprint data, login timestamps, failed authentication attempts, and other signals used by our fraud detection systems to protect the integrity of the platform.
2.3 Data Categories Summary
| Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, NID copy, passport scan | Provided by you |
| Contact Data | Email address, mobile number | Provided by you |
| Financial Data | Payment method references, transaction history | Provided by you / automated |
| Technical Data | IP address, device type, browser info | Automated collection |
| Usage Data | Game history, betting records, session logs | Automated collection |
| Communications Data | Support chat transcripts, email correspondence | Provided by you |
| Responsible Gaming Data | Deposit limits, self-exclusion flags | Provided by you |
03 How We Use Your Data
bdbje uses the personal data it collects for the following purposes. Each purpose is tied to a specific legal basis described in Section 4 below.
- Account management: To create, maintain, and administer your bdbje player account, including processing deposits and withdrawals, managing your game balance, and applying bonuses and promotions to your account.
- Identity verification (KYC): To verify your identity, age, and the source of funds associated with your account in accordance with our AML and responsible gaming obligations. KYC verification is mandatory for all registered players before a first withdrawal is processed.
- Payment processing: To process financial transactions including deposits, withdrawals, refunds, and chargeback investigations in partnership with our authorised payment service providers.
- Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and provide you with technical assistance related to your account or the games available on the platform.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited activities on the platform, and to protect the security of your account and the integrity of our systems.
- Responsible gaming: To monitor your playing patterns, enforce the deposit limits, session limits, and self-exclusion preferences you have set, and to identify players who may be showing signs of problem gambling so that we can offer timely support.
- Legal compliance: To comply with our legal, regulatory, and reporting obligations, including responding to lawful requests from competent authorities.
- Platform improvement: To analyse aggregated, anonymised usage data to understand how players interact with the bdbje platform and to improve the quality, reliability, and range of games and features we offer.
- Marketing communications: To send you promotional offers, bonus notifications, and newsletters where you have given your explicit consent to receive marketing communications. You may withdraw this consent at any time by contacting our support team.
04 Legal Basis for Processing
bdbje processes your personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely upon are as follows:
- Contractual necessity: Processing is necessary to perform the contract between you and bdbje — specifically to manage your account, process transactions, and deliver the gaming and betting services you have requested.
- Legal obligation: Processing is required to comply with AML legislation, KYC requirements, responsible gaming regulations, and other applicable legal obligations binding on bdbje.
- Legitimate interests: Processing is necessary for the purposes of our legitimate interests in fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.
- Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
05 Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They allow the site to recognise your device on subsequent visits, remember your preferences, and collect information about how you use the site. bdbje uses cookies and similar tracking technologies including web beacons, pixel tags, and local storage objects.
5.2 Types of Cookies We Use
- Strictly necessary cookies: Essential for the operation of the bdbje platform, including maintaining your login session, processing transactions securely, and applying your responsible gaming settings. These cookies cannot be disabled without rendering the platform inoperable.
- Functional cookies: Used to remember your preferences such as language settings and display options to provide a more personalised experience on the platform.
- Analytics cookies: Used to collect anonymised information about how visitors use the Site, including which pages are visited most frequently and how long players spend on each section. This data helps us improve the platform.
- Fraud prevention cookies: Used by our security systems to detect and prevent fraudulent activity, multiple account creation, and bot traffic on the platform.
5.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair the functionality of the bdbje platform and may prevent you from logging in or completing transactions. Blocking analytics and functional cookies will not prevent you from using the platform but may affect your experience.
bdbje does not use advertising or retargeting cookies that track your activity across third-party websites. Our cookie use is limited to what is necessary to operate the platform securely and to improve the on-site experience for our registered Bangladeshi players.
06 Data Sharing and Disclosure
bdbje does not sell your personal data. We share your data only in the circumstances described below, and only to the extent necessary for each specific purpose.
6.1 Authorised Service Providers
We share personal data with carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These providers include:
- Payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners) for transaction processing and fraud monitoring.
- KYC and identity verification providers for document authentication and age verification.
- Game software providers (including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) for the delivery of live dealer and RNG game content, to the minimum extent required for game operation and fairness auditing.
- Cloud hosting and infrastructure providers who store platform data on our behalf under strict data security and confidentiality agreements.
- Customer support platform providers who deliver our live chat and ticketing systems.
6.2 Legal and Regulatory Disclosures
bdbje may disclose personal data to competent regulatory authorities, law enforcement agencies, financial intelligence units, or courts where we are required to do so by applicable law, court order, or legitimate legal process. We will notify you of such disclosures where legally permitted to do so.
6.3 Business Transfers
In the event that bdbje or any part of its business is acquired, merged with another entity, or undergoes a restructuring, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players via their registered email address prior to such a transfer taking effect and will ensure that the receiving entity is bound by data protection obligations no less protective than those in this Policy.
6.4 Aggregated and Anonymised Data
bdbje may share aggregated, fully anonymised data that cannot be used to identify any individual player with third-party analytics providers, industry research bodies, or within published reports about platform performance. This data is not personal data and is not subject to the protections described in this Policy.
07 Data Retention
bdbje retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of data we hold:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML / legal obligation |
| KYC verification documents | Duration of account + 5 years after closure | AML / legal obligation |
| Transaction and financial records | Duration of account + 7 years after closure | Financial regulations |
| Game and betting history | Duration of account + 3 years after closure | Dispute resolution / legal |
| Support communications | 3 years from date of communication | Legitimate interests |
| Self-exclusion and RG records | Permanent (cannot be deleted) | Responsible gaming obligations |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent / legal compliance |
| Technical and usage logs | 13 months from collection date | Security / fraud prevention |
When a retention period expires and no other legal basis requires continued storage, bdbje will securely delete or anonymise the relevant personal data. Where deletion is not immediately practicable (for example, due to backup cycles), the data will be placed in a restricted state and deleted at the next practicable opportunity.
08 Your Rights
As a bdbje player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 13. We will respond to all valid requests within thirty (30) days. In exceptional circumstances this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
- Right of access: You may request a copy of all personal data bdbje holds about you, together with information about how it is being used.
- Right to rectification: You may request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
- Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations and responsible gaming requirements.
- Right to restrict processing: You may request that we limit our processing of your personal data in certain circumstances, such as while a dispute about the accuracy of the data is being resolved.
- Right to data portability: Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, and machine-readable format so that it can be transferred to another controller.
- Right to object: You may object to the processing of your personal data where processing is based on our legitimate interests. You may also object at any time to processing for direct marketing purposes, including profiling related to direct marketing.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
Please note that self-exclusion records and responsible gaming flags cannot be deleted from our systems, even upon request. Permanent retention of these records is required under our responsible gaming obligations to prevent excluded players from re-registering and to protect player welfare.
09 Data Security
bdbje implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security programme includes the following measures:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
- Encryption of sensitive personal data and payment information at rest using industry-standard encryption algorithms.
- Role-based access controls ensuring that bdbje staff can only access personal data that is necessary for their specific job functions.
- Multi-factor authentication requirements for all staff accounts with access to player data systems.
- Regular security assessments, penetration testing, and vulnerability scanning of our platform infrastructure.
- Continuous monitoring of our systems for anomalous activity and potential security incidents.
- Regular staff training on data protection obligations, phishing awareness, and secure data handling procedures.
- A documented data breach response plan that outlines our procedures for containing, assessing, and reporting security incidents.
Despite these measures, no online platform can guarantee absolute security. If you believe your bdbje account has been compromised, please contact our support team immediately at [email protected] so that we can take prompt action to protect your account.
10 Children's Privacy
The bdbje platform is strictly intended for adults aged 21 years and above. bdbje does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor in your care has provided personal data to bdbje or has accessed the platform without authorisation, please contact our support team immediately at [email protected]. We take all such reports seriously and will act promptly to investigate and resolve the matter. We strongly recommend the use of parental control software on any device that may be accessible to minors.
11 Third-Party Links and Content
The bdbje platform may contain links to third-party game providers and content embedded from external sources such as live game streaming studios. This Privacy Policy applies only to data collected directly by bdbje. Third-party services integrated into the platform — including game providers such as Evolution Gaming, Pragmatic Play, Spribe, and Ezugi — operate under their own privacy policies and data practices.
bdbje is not responsible for the privacy practices or content of any third-party service. We recommend that you review the privacy policies of any third-party provider whose services you access through the bdbje platform. Where third-party providers process personal data on our behalf, they do so under data processing agreements that require them to maintain confidentiality and implement appropriate security measures.
12 Changes to This Privacy Policy
bdbje reserves the right to update or amend this Privacy Policy at any time. We will publish the revised Policy on this page with a new effective date at the top of the document. Where changes are material — for example, where we introduce a new category of data processing or a new type of data sharing — we will notify registered players via the email address associated with their account prior to the changes taking effect.
Continued use of the bdbje platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated Policy. If you disagree with any material change to this Policy, you may request account closure by contacting our support team. We encourage you to review this Policy periodically to remain informed about how we protect and manage your personal data.
13 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdbje processes your personal data, please contact our Data Protection team using the details below. All privacy-related enquiries are treated with strict confidentiality and handled by designated personnel.
- Email: (plain text — not a clickable link)
- Subject line: Please use "Privacy Request — [Your Account Username]" for faster routing.
- Response time: All privacy enquiries are acknowledged within 48 hours and resolved within 30 days.
- Support hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).
- Website: https://bdbje.onl
This Privacy Policy was last updated in January 2026 and is effective for all registered bdbje players from that date. By using the bdbje platform, you confirm that you are aged 21 or above and that you have read and understood this Policy. For questions about your rights or our data practices, contact [email protected] at any time.
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